Kindle Care believe that in order to support a client onto independence we must ensure the service user fully engages with the service. There can at times be certain barriers to engagement, therefore we try to mitigate this through the use of tools to record, monitor and communicate with our service users. This in- turn increases our level of
understanding, which allows Kindle Care professionals the knowledge and ability to help the client make changes and necessary amendments to the support plan, in order to effectively aid the young person to produce positive outcomes.